PROFILE
I am a graduate engineer seeking a position in a quality company where my knowledge and skills will be challenged and utilised to their fullest. I have over 10 years of technical related experience that started with my first job as an appliance technician, where I gained experience working with and troubleshooting electrical and mechanical systems. I also completed two internships with Siemens Molecular Imaging in Electronics Research and Development. Most recently, I have been working as a Service Specialist at an Apple retail store.
RELEVANT SKILLS
I have developed excellent team work skills through numerous team-oriented projects and assignments during my time at Siemens and while pursuing my degree.
I have strong written and verbal communication skills that I acquired through written reports and weekly project meetings and presentations during my internships.
My problem solving and research abilities increased greatly as an intern in research and development at Siemens.
In my time working for Apple, I developed excellent time management skills as well as being dependable and proactive in taking and managing appointments at the Genius Bar.
WORK EXPERIENCE
Service Specialist, Apple Inc. Oct 2014 - Present
Provided technical assistance in troubleshooting iOS devices, personal training, managing appointments, and presented complete solutions to meet customers technical needs.
Intern, Siemens Medical Solutions Feb 2012 - May 2013
Worked in the Electronics Research and Development department, a position that required daily team collaboration for department wide projects. Guided by senior staff, I designed and documented laboratory measurement setups for characterising various electronic prototype components and PCBs, such as comparators, amplifiers, and a custom DAC.
Intern, Siemens Medical Solutions May 2011 - Aug 2011
Supported staff scientist in Electronics R&D department on high visibility product improvement that led to a cost and performance enhancement. Assisted senior consultant in troubleshooting an FPGA related issue and producing documentation for a major product update.
Technician, All About Service Inc.
May 2003 - Jan 2011 | Jan - May 2014
Worked primarily as a technician on major household appliances such as washing machines, dryers, refrigerators and ranges. Managed sales, and trained and supervised employees. Assisted with in-home deliveries and service calls.
Private Guitar ...
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