Objective
To obtain a challenging full time position where I can provide value to your company by demonstrating the skills and knowledge obtained through my Industrial Engineering education and experience in the field.
Work Experience
July 2013 – Present II-VI Incorporated Saxonburg, PA
Aftermarket Sales Representative
-Sell CO2 replacement optics and other consumables within designated sales territory
-Understand optical technologies, standard specifications, test capabilities, and reverse engineering potential, in order to meet the customer’s requirements
-Develop ongoing, profitable relationships with customers
-Create a spread sheet that cross references part numbers to reduce the time spent determining which part is needed
-Run reports to analyze sales, customer activities, quotes, etc.
May 2012 – August 2012 Advance Auto Parts Roanoke, VA
Retail Industrial Engineering Intern
-7 week customer journey sampling study in Pennsylvania, Virginia, Texas, Florida and Massachusetts. Specific metrics captured included: conversion, time spent in store, customer service levels, wait time and payment method
-Analyzed customer journey data used to drive engineered labor standards for over 3500 stores both in the Unites States and Puerto Rico
-Presented findings to Vice President and Director of Labor Productivity, deck created for the meeting was sent directly to the Chief Executive Officer
-Independently interacted with various field and corporate leadership including General Managers, District Leaders and Senior Managers
November 2008-July 2013 Panera Bread Pittsburgh, PA
Shift Manager
-Scheduled 40 associates weekly
-Maximized productivity of employees by ensuring that all time is being used efficiently
-Positioned employees effectively, supervised employee break times, and en...
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