Electrical Engineer
Skilled electrical engineer with experience in electrical design, testing, analysis, and project coordination. Qualifications include Bachelor of Science in Electrical Engineering additional background as audiovisual technician. Creative problem solver with outstanding technical and analytical ability. Superior interpersonal, communication, and customer service skills with commitment to highest standards of quality. Proactive and adept at managing multiple complex priorities. Consistent record of enhancing organizational operation and reputation through outstanding service.
Areas of Expertise
Electrical Engineering • Electrical Design, Testing & Analysis • Lighting
Project Management • Technical Documentation • Systems Design & Specifications
Technical Support • Installs & Deployment • Collaborative Team Management
PROFESSIONAL EXPERIENCE
DIGITAL MEDIA SPECIALIST/INSTRUCTIONAL TECHNOLOGIST, 2011-Present
School of Social Ecology, University of California, Irvine, CA
Perform audio/visual and computer hardware repair, maintenance, and installation. Oversee operation and maintenance of global video teleconferencing (VTC) equipment. Efficiently plan, organize, and prioritize production operations and provide technical support to staff and faculty. Advised faculty and staff on use of Windows, iOS, and Android operating systems, password reset, email client setup, audio and video format conversion, data backup and recovery, and virtual learning environment.
• Played key role in development and creation of YouTube channel Peace Collection video series project for School of Social Ecology
ADMINISTRATIVE/TECHNOLOGY ASSISTANT, 2007-2010
University of California, Irvine
Performed equipment needs assessment. Completed video production/post-production of annual Seminar on Experimental Critical Theory. Automated financial computations and removed redundant calculation procedures in Department of Pharmacy. Assisted staff in operation of Windows & Mac systems, software, and web applications.
• Created digital inventory for English, Pharmacy, and Teaching, Learning, & Technology departments
COMPUTER HELP DESK TECHNICIAN, 2004-2007
Portland Community College Library, Portland, OR
Assisted students with network related issues in person and via phone and email. Identified, diagnosed, and resolved computer issues. Performed hardware upgrades for computers in computer labs and smart classrooms. Maintained lab equipment including printers, scanners, projectors, and wireless routers. Proactively communicated with management about recurring problems and/or urgent issues.
• Assisted in software and operating system upgrade for computer labs of up to 40 computers including backup, imaging, and reinstallation using Ghost, Deep Freeze, and Acronis software
• Assisted in creating network FAQ page for students, faculty, and...
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