Josean

2/28/2015
Danville, IL

Position Desired

Industrial Engineering
Orlando, FL; Tampa, FL; Danville, IL
Yes

Resume

Seeking to gain valuable experience in the Engineering field with a main focus on making valuable contributions to improve processes and eliminate waste.

EDUCATION
BS Industrial and Management Systems Engineering
University of South Florida – Tampa, FL
GPA: 3.46

EXPERIENCE

Watchfire Signs by Time-O-Matic. 06/2014 – Present
Digital Support Group – Danville, IL
Project Specialist II
•Improved customer satisfaction by providing domestic and international customers with bilingual technical support in Spanish and English.
•Support proprietary billboard operation software, account manager and users.
•Improved documentation by submitting new monthly troubleshooting articles.
•Schedule service providers to repair billboards within 8 hours of a reported issue.
•Provide technical troubleshooting of components to minimize repair time and cost of dispatch.
•Served as a Project Manager for a new billboard customer order valued at $200k, coordinating with electrical, structure and installation companies to complete requirements of the project two weeks before installation.
•Used AutoCAD to create electrical schematics provided to customer in order to reduce the chances of an installation delay due to an electrical service issue.
•Managed a 4 month Lamar Advertising controller upgrade project.
•Directed a CBS conversion project for 5 LED billboards, coordinating the logistics of parts and availability of technicians for installation, all valued at $50k.

Johnson Controls Inc. 02/2013 – 05/2014
Power Solutions – Tampa, FL
General Engineer
•Performed time studies that identified and eliminated waste.
•Shadowed plant supervisors to reduce the number of redundant steps in their daily tasks.
•Presented data through graphs and presentations to illustrate areas of highest opportunity.
•Created standard work instructions for use of management and machine operators.
•Generated lockout/tagout procedures for all plant machinery to comply with OSHA standards.
•Updated and monitored chemical inventory to fulfill OSHA’s hazard communication standard.
•Implemented 5s practices in production areas as assigned, optimizing productivity and 5s scores.
•Participated in the collection of data to project savings of $100,000 in energy conservation.
•Provided daily support and assistance to managers and engineers.
•Managed and completed safety and production projects under a limited budget.
•Communicated effectively with all levels of the organization, outside vendors and contractors.

Jabil Circuits Inc. 09/2012 – 08/2013
Supply Chain – St. Petersburg, FL
Industrial Engineering Internship
•Utilized HOMER optimization modeling software to provide customers with cost effective and reliable micro-grids.
•Combined multiple power sources to create micro grid systems and test feasibility of new technology in domestic and international locations.
•Organized weekly meetings establishing deadlines to facilitate the timely completion of projects.
•Compiled outcomes used in presentations directed to Jabil’s Supply Chain team, illustrating the cost and profit used to make investment decisions.

Johnson Controls Inc. 05/2012 – 09/2012
Power Solutions – Tampa, FL
Industrial Engineering Internship
•Provided manufacturing engineers with results of time studies, used in team meetings to generate standard work time and identify cycle times.
•Assisted in corporate safety programs, resulting in the reduction of employee blood lead levels.
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