Objective
To find a senior level network position with a successful company where I can harness my years of network design, installation, support experience as well as Windows 2008 administration and Linux experience to our mutual benefit.
Professional Experience
Campus Televideo , Des Moines, Iowa
Senior Network Engineer, November, 2010 - Present
• Develop technical documentation and written procedures to ensure network staff can assist in monitoring, troubleshooting and the changing of complex customer environments
• Provide top tier escalation support on networking issues for internal company and client services in Connecticut, Delaware and Cedar Rapids
• Plan, design and implement large scale LAN/WAN wired and wireless networks for new and prospective clients as well as internal Windows 2008 server infrastructure and redundant VMware environment
• Assist the sales group to craft RFP responses for prospective clients on wired and wireless network projects
• Research and evaluate vendor products and make recommendations for the purchase and/or upgrade of networks
• Monitor, anticipate and mitigate potential security breaches through network firewall and routed connections to ensure security and service availability internally and for clients
• Deployed MRTG and Whatsup Gold to bring the data services group up to speed with monitoring and historical performance reporting processes. Trained network staff in use of monitoring and reporting tools to inform capacity planning and design decisions
SunGard Higher Education, Houston, Texas
Network Manager, January, 2010-November, 2010
• Provide top tier 24x7 network support for SunGard Managed Services clients in the US and Mexico including support for Cisco ASA firewalls, routing/switching, VPN remote access services, Cisco Unity, CallManager and Contact Center systems
• Serve as interim Technical Director at SunGard client sites as needed. Duties include leading network and server organizations, communicating and influencing operations at a senior level, documenting baselines for operations, developing strategic roadmaps and managing budgets for projects/operations
• Exercise independent judgement and creative problem-solving along with over 10 years of server, application and network support experience to provide technology solutions as well as to support company initiatives
SunGard Higher Education, Houston, Texas
Senior Network Engineer, 2005-2010
• Top tier 24x7 network support for Texas Southern University staff and students
• Manage perimeter Cisco ASA firewall, routing and VPN concentrator equipment
• Top tier support of campus wide switching and routing infrastructure including Catalyst 6509 meshed core, 10Gig fiber backbone and Cisco 7206VXR router dual homed to the Internet and Internet2
• Team lead for a small groups of Jr. technicians to attain project goals
• Monitoring/Capacity Planning of Internet and LAN network utilization to ensure current optimization and future growth of internal and Internet network resources
• Manage Cisco Unity voicemail server for 1500+ users
• Manage Cisco CallManager 6 cluster for campus wide Voice over IP (VoIP) phone system
SynchroNet, Inc. , Houston, Texas
Network Engineer, 2004
• Configured, troubleshot, deployed and supported Cisco PIX firewalls, routing and VPN concentrator equipment
• Managed half a dozen large scale LAN/WAN network design and implementation projects
• Configured/Deployed/Supported 13 site PIX to Concentrator VPN network spanning from Virginia to California
• Configured/Deployed four site frame-relay network and security hardware for major automotive dealership in the Houston area. Deployed layer 3 core switch to optimize LAN network design
• Top tier network support for US and international clients
• Oversaw small groups of Jr. technicians to attain project goals
• Monitoring/Capacity Planning of WAN and LAN network utilization for U.S. and international clients
BBVA Bancomer Transfer Services, Inc. , Houston, Texas
System Administrator, 2001 – 2004
• Attained the highest level of security access for this international banking organization
• Supported internal LAN/WAN network infrastructure including Ethernet, Frame-relay and ISDN as well as VPN
• Built, maintained and supported 50+ Compaq/HP Proliant rack servers and fiber network storage array
• Security hardening of Server and Workstation resources
• Capacity planning and resource monitoring for File, Print, Database, Application and money transmitting servers
• Domain administration for 500+ users in an Active Directory and Exchange environment
• Extensive project management responsibilities including initiation, planning, execution, and closeout
• Provide all company de...
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