PROFILE
Accomplished and versatile IT System Engineer with nearly 10 years of experience in application integration, system testing, network repair, network administration, troubleshooting, and customer service. Experienced in technology systems and solutions pre and post sales engineering support. Skilled in identifying opportunities for and designing/implementing changes delivering system and process improvements.
Work independently and as a contributor to a project team, provide on-site professional services on customer engagements to troubleshoot network and system issues, provide routine maintenance, design and implement new configurations and deployments, and prepare environments and applications for system integrations. Skilled in database configuration, administration, and maintenance. A strong understanding of enterprise topologies including virtualization, networking, and storage systems to solve performance issues and design solutions.
Proactively identify and resolve issues through the entire engagement process. Keen ability to test readiness reviews and formal system verification of system requirements and final test reports. Architect and devise effortless software systems.
CORE COMPETENCIES
System & Security Administration
Network Administration
Altiris Networks
Application Integration Network Performance Optimization
Routine Maintenance Cost Reduction
System Test Plan Design and Execution
Pilot Program Design and Execution
Database Design & Administration Client Engagement Management
Pre & Post Sales Technical Solution Support
Technical Solution Manpower/Plan Requirements
Technical & Architectural Specification Docs
TECHNOLOGY
Certifications & Skills Symantec: Technical Specialist | Sales Expert
SCS Certifications: Altiris Client Management Suite 7.0/7.1
Altiris Certified Engineer (ACE) 6.0 |Comptia Security + CE | Comptia Network + CE.
Cisco Networking Academy Program (CCNA)
Software: SQL Analysis & Reporting Services | MDX | IIS | Symantec: Altiris , Endpoint Protection, Application HA, NetBackup| Mobile Security & Management | IIS 6,7 | MS Visio | Wireshark
Software Tools: Symantec Management Platform (Altiris) 7.0 / 7.1 | SCCM 2012 |
VMWare: ESX | Vmware Virtual Server
Databases: MS SQL Server 2012, 2008, 2005| MS Analysis Services (Business Intelligence) | MS Reporting Services | MS SQL Server Integration Services
Operating Systems: Server 2012, 2008, 2003 | Windows 7, XP
Networks & Technologies: WANs | LANS | Cisco Command Line Interface |Active Directory | Sites & Services | DNS | DHCP | AD Certificate Services | PKI
Platforms: SAN/Storage Architecture
Languages: SQL | MDX | PowerShell |
PROFESSIONAL EXPERIENCE
IT SYSTEMS ENGINEER 2008 - Present
Services: Provided a variety of IT system engineering technology and technology management consultative services for 20+ IT projects.
Scope requirements, develop SOWs, design solution, and implement solution.
Provide customer relationship management through pre and post sales activities.
Assist in closing competitive opportunities through advanced technical product knowledge.
Develop solutions for broad industry sectors including Education, Federal Government, Financial, Health Care, Private, and Military.
Requirements, Design, Implementation: Identify, assess, and recommend solution options.
Identify opportunities based on business requirements.
Advise clients on requirements and limitations by applying industry best-practices and expertise regarding emerging technologies, risk mitigation, and continuity planning.
Architect advanced solutions meeting customer business and technical requirements.
Perform custom proof-of-concept (PoC) with minimal assistance.
Proficient at deployment, administration, and tuning.
Solution performance validation utilizes PoC expertise, successful completion of Authorized Symantec Consultant (ASC) assessment combined with Symantec channel management and/or peer review.
Create and document requirements and solutions for new platforms and architecture including functional and technical and business specifications, solution design, and implementation requirements.
Server Configurations: Install, configure, and deploy network and database servers.
Standards: Advise on hardware, software, and performance monitoring and tuning operational standards.
Systems Administration: Administer network systems including routine maintenance and operation, designing and deploying new and modified configurations, development and execution of work plans, design and execution of system upgrades and migration plans, troubleshooting performance issues, identifying solution options, and repairing system issues.
Project Leadership: Develop and execute work plans including tasks, schedules, manpower/software/hardware requirements and dependencies. Manage customer relationships by working closely with client business and technology teams
Risk Analysis: Analyze environment and requirements to address system integration and testability risks.
Testing: Develop/execute system level test programs, plans, specifications, procedures, & customer acceptance testing.
KEY ENGAGEMENTS
TEKSYSTEMS Arlington, VA 2013 - Present
Security Engineer
Analyze and assess client architecture requirements to identify optimum, cost effective solutions for high availability and recovery solutions. Integrate third party products into Symantec Management Platform with Symantec Workflow Solution.
Work closely with other system architects and project managers to develop, plan and implement system enhancements and upgrades to replace the existing installation of Altiris with a new design. Recommended the Network Infrastructure, Virtual and SAN Infrastructure, and the Backup and Recovery Infrastructure.
Administer databases: create logins, set permissions, create sql queries, develop backup plans, and create agent jobs.
Work effectively with cross-functional teams to identify, isolate and resolve technical design issues. Worked with Business Leaders to gather requirements and identify a solution options to achieve business and technical requirements with competing objectives and priorities.
ITS PARTNERS Washington, D.C. 2010 - 2012
Senior Altiris Consultant Engineer
Provided senior Altiris consulting services (Migrations 7.0 to 7.1, installations, health checks), including strategy, solution design, documentation, project management, and implementation for a variety of clients in diverse environments with complex problems. Successfully delivered to tight 2-4 week schedules.
Frequently prepared client sites without the servers and prerequisites in place: assessed the environment (system and user count, physical site, and network topology), analyzed the assessment results and prepared a plan, and designed an archit...
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