OBJECTIVE
To obtain a virtual/remote position in Information Systems or related field where I can effectively apply my skills and education with the opportunity for professional development.
QUALIFICATIONS AND SKILLS
Advanced knowledge and coursework in: Hardware & Software Installation, Web Page Publish, Operating Systems, Project Management (including Project Networking and Crashing Projects), Networking, System Analysis and Design (especially Flow Charts, Decision Tables & Trees), E-Commerce, Database, and Management Information Systems.
Computer Languages: Visual Basic, SQL, HTML and CSS, C++.
Software and applications: Microsoft Office (especially Access Database and Excel), Microsoft Expression Web 2, Visual Studio, VMWare (working with Windows Server 2008 and Active Directory), Google Apps.
Operating Systems: Windows XP, Windows Vista, Windows 7, Windows 8.1, Windows 10, Windows Server 2008 (using VMWare), Mac OS X v10.9 Mavericks, Android, iOS.
Languages: Oral and written fluency in Spanish & English.
Nationality: U.S. Citizen.
QUALITIES AND COMPETENCE
Professional work ethic, strong morals and values.
Interpersonal skills with clients, and desire to help others.
Equally productive working independently or in a team environment.
Persuasive and creative.
Patient and persistent.
Enjoy learning and teaching.
Great listener.
Very close attention to detail.
Enjoy to research and investigate.
EXPERIENCE
DATA ENTRY CLERK – MASSACHUSETTS INSTITUTE OF TECHNOLOGY
DEPARTMENT OF CIVIL AND ENVIRONMENTAL ENGINEERING
TRUCKERS@MIT RESEARCH PROJECT
MAY 2014 –JUNE 2014, 80 HOURS
Gathered toll information of US Highways at National level for Key Decision Factors for Toll Road Usage by Truckers project. Interpreted, extracted, entered, and calculated the data into multiple spreadsheets using MS Excel. My job allowed the researchers to continue to the next step of analyzing the data.
IT SUPPORT INTERN, ZIMMER MANUFACTURING
SEPTEMBER 2013 -NOVEMBER 2013, 195 HOURS
Closed tickets using corporate incident management system. Installed printers, docking stations, and software. Diagnosed and troubleshot company’s and customer’s PCs, printers and zebra printers. Configured Wi-Fi, programmed phones and created new extensions as well as voicemail. Communicated with Service Desk Chat for the configuration of ...
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