SENIOR QUALITY ENGINEER / PROCESS IMPROVEMENT EXPERT
Highly talented leader with proven track record of efficiency, creativity, and success. Strong ability to empower employees working within a team framework while simultaneously strengthening individual aptitudes. Draws upon military leadership experience to combine knowledge of systems, operations, and people to maintain highest levels of readiness and production, as well as customer delight. Reputation with employees and coworkers for approachability, problem-solving attitude, strong work ethic, and commitment to overall success of the enterprise.
Systems Thinking; Cause Analysis; Management Consulting; Quality;
Operations and Logistics; Process Management; Strategic Planning; Product Development/Design; Operational Excellence; Business Alliances & Partnership Building
PROFESSIONAL EXPERIENCE
SQUADRON, INC. Newbury Park, California; 2010 – Present
Provider of consulting services for aerospace and automotive manufacturers with core focus on Cause Analysis, Corrective Action, Preventive Action, Process Improvement, and Crisis Management - to include context of systems, variation, and human factors.
President and CEO
Independent consultant to aid businesses dealing with complex and systemic crises – As needed, train customer employees, facilitate team process improvement activities, or independently investigate identified customer concerns. Partner with appropriate experts as subject matter dictates. Provide lasting and sustainable results.
Notable Achievements
Recommended and selected by Raytheon Missile Systems to create and deliver custom training regarding systems and variation to enterprise supplier quality team. Requested to support 2014 actualization of supplier improvement initiative across Raytheon supply base.
Created and implemented custom AS9100/ISO:9001 compliant quality system for small, high growth aerospace manufacturer - subsequently winning follow-on contract to provide management of entirety of quality system as acting VP of Quality.
Selected by Goodrich to lead and facilitate major corrective action event, successfully preventing the loss of $25 million dollar composites contract for a major military program.
Facilitated process improvement initiatives at aerospace supplier, resulting in ideation of two entirely new product lines using existing equipment and technology.
Accepted invitation outside of core market to assist a family owned health food bakery to identify source of unknown losses amounting to 100K monthly. Successfully identified causes and enabled appropriate data collection and metrics, with statistical process control now seen as a key tool for system monitoring to prevent crisis.
SENIOR AEROSPACE SSP. Burbank, California ; 2012 – 2013
Market leading manufacturer of aerospace grade ducts – handling high temperature and high pressure fluids and gases for civilian and military aircraft and space vehicles.
Senior Quality Engineer Lead
Guide ‘Sustaining Manufacturing’ quality team and lead major process improvement initiatives to modernize factory floor and process flow. Investigate non-conformances of hardware and process and create lasting fixes. Determine acceptability of development hardware and drawings for introduction into sustaining value stream. Author and own procedures and corresponding training. Act as quality liaison to company’s largest customer. Six Sigma Black Belt.
Notable Achievements
Implemented changes to Material Review Board process, reducing average number of items on backlog from 65 to 17.
Created and implemented problem solving training for shop floor personnel.
Implemented computerized system for First Article Inspection and Inspection Cell operations, reducing FAI time by 75%.
Initiated paperless manufacturing concepts and began hardware roll-out to shop floor leads.
Identified new metrics and implemented Statistical Process Control methodologies in business critical cells.
Guest Speaker at 2012 In2:Thinking Forum – A global community of practice for Systems Thinkers.
PRATT & WHITNEY/ROCKETDYNE (PWR). Canoga Park, California 2008 – 2011
Leading provider of rocket engines, from heavy lift to missile defense. History of 100% mission success from Apollo to the present day. A wholly owned subsidiary of United Technologies Corporation (UTC).
Divisional Quality Engineer
Provide ‘Subject Matter Expert’ support to facilitate investigations on hardware and processes, resulting in determination of causal interactions and business appropriate interventions. Author and own procedures and corresponding training. Provide coaching and instruction to all levels of organization, most commonly the executive team, regarding creative thinking and systemic approaches to problem solving. Integrate heritage methodologies with UTC ‘Achieving Competitive Excellence’ toolkit. Six Sigma Black Belt.
Notable Achievements
Facilitated over 500 investigations internally and with key suppliers, with a 100% success rate and average feedback score of 6.9 of 7 possible.
Expanded scope of Corrective Action Support to five PWR business sites nationwide, as well as key suppliers.
Identified critical need and initiated PWR Corrective Action System process improvements
Implementation of Quality Clinic System for rapid response to hardware issues
Reduction in procedures from 57 to 6, integrating 5 PWR sites and simplifying user requirements
Improved Executive involvement and awareness of critical issues
Confirmed annual cost savings of over $20 million
Prevented loss of $990 million customer relationship
Guest Speaker at 2010 and 2011 In2:Thinking Forums – A community of practice for Systems Thinking practitioners globally.
Member of 5 person ‘Innovation Team’ which successfully ideated and captured a classified government contract in an expansion market for PWR.
Formed online ‘community of practice’ for company-wide sharing of lessons learned related to corrective action process.
SECTOR GROUP, LLC. Temecula, California 2006 – 2008
A privately held parent company comprised of four businesses in the high-end automotive aftermarket and ecologically sensitive air filtration market segments; $3.5 million in annual revenue.
Director, Operations
Led operations team and implement procedures, which directly and positively impacted operations for the businesses within the Sector Group umbrella. Used root cause analysis to determine critical paths for business success. Drove process improvement with techniques such as Value Stream Mapping and Process Mapping. Coordinated with business partners and vendors to meet vital goals. Assumed budget responsibility for department. Led strategic plan for product design and development. Provided marketing copy oversight for all products. Retained authority for employee hiring and development.
Process Improvements
Improved Inventory Accuracy from 88% to 98%.
Dropped monthly mis-shipments from 12 to 1.
Reorganized warehousing systems for 50% greater space utilization.
Developed Import Shipping process to serv...
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