TECHNICAL SALES ENGINEER/ACCOUNT MANAGER
Talented, experience in business development, managing accounts
and product delivery that build revenue streams
A creative, analytical thinker with a solid track record of building, managing and delivering products to clients. Acknowledged for the ability to identify, plan, and drive implementation.
Customer Focused:
Persistence and determination to convert prospects to clients, build partnerships and strengthen customer satisfaction, generating 20%+ annual revenue growth.
Management Talent:
Complete Skills Set A skilled project manager and team leader recognized for a keen understanding of what it takes to organize and deploy resources to support domestic and global customers.
Complete Skills Set:
Highly adept in all phases of business development combining technical expertise and operations strength with sales and business capabilities.
Goal Orientation:
Respected technical presence with communication, presentation and problem solving skill to meet complex challenges with stringent budget and cost parameters.
Core Competencies
• Strategic Market/Business Planning • New business Development
• Account Development/Revenue Growth • CRM/Account Planning
• Competitive Positioning • Data Analysis/Technical Expertise
• Project Design/Management • Team Leadership/Mentoring
PROFESSIONAL EXPERIENCE:
Stork Veco International, Inc., (Veco USA, Inc.) Burlington, MA
2006-2014
Technical Sales Engineer/Account Manager – Electro-forming & Photochemical Etching
Key Account Manager for US-based firms and US subsidiaries of global firms including Fujifilm, DuPont, Dow Chemical, Ricoh and others. Tasked with identifying and closing new prospects, expanding current accounts with new products and services, managing to revenue budgets and building customer loyalty/satisfaction.
Stork Veco manufactures 2-dimensional metal precision parts, filter screens for sugar centrifuges, shaver foils,ink-jets nozzle plates, filter screens and screens for particle sizing.
• Developed a comprehensive marketing strategy building name recognition, leads and new customers.
• Designed business development programs for new customers including Schlumberger and NTC-China.
• Invested in key account growth resulting in multi-million dollar growth in targeted sales.
• Took a lead role in technical trade shows promoting products and service that built new revenues.
• Set up a powerful CRM system dramatically improving responsiveness and customer satisfaction.
• Installed KANBAN systems and new order processes reducing order lead times by up to 90%.
• Conceived and introduced cost reductions increasing profit margins for key products over 40%.
• Introduced improved negotiation strategies increasing product line revenues.
• Built and deployed an automated quote system resulting in a near real time response to opportunities.
• Created powerful competitive tools demonstrating product superiority and cost-effectiveness.
TEE-ZEE Inc., Wilmington, MA 2000-2006
President/Co-founder
Invested in and managed a series of small businesses including multiple real estate properties, a dry cleaning franchise and an auto repair shop. Developed and deployed marketing strategies to grow the businesses with increasing revenue (15-20% growth annually), preparing each for successful sale and divestiture by 2006.
Koch-Glitsch, Inc.-Wilmington, MA 1989-2000
Promoted through a series of increasingly responsible positions based on strong performance in product development, process improvement, quality assurance and team leadership. The company involved in design and manufacture equipments for the chemical and petrochemical processing industries.
Senior Project Engineer/Software Developer 1997-2000
Oversaw teams of design engineers responsible for Alpha and Beta testing of product information software systems and accuracy of design cal...
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