OBJECTIVE: Seeking a position as a entry level PC Technician or help desk Analyst
Profile • Ability to identify and resolve problems in software installation and functioning
• Proficient in installation of relevant software when installing a new hardware device
• ability to investigate and examine technical problems
• Working experience with Windows 7, Vista, XP operating systems
• knowledge of LAN and WAN
• Working knowledge of networking devices and printers
• Ability to work on Microsoft Office Applications (Word, Excel, and PowerPoint)
• Good customer service capability
• A clear and confident telephone manner.
• Strong organization skills
• Creative problem solver.
• Developed listening skills
• Fast learner with a wide range of practical skills
• Able to calmly handle all customers, even the most negative ones
• Energetic work attitude
Employment • Montgomery County Public schools (2011- Present)
Special Education School Bus Driver
Providing support for Special Student transportation with specific responsibilities and transporting Special Education students over scheduled routes from special excursion and ensuring vehicle is in safe operating condition; and ensuring safety of students during transport,
Assists special education students for the purpose of providing safe loading and unloading from buses during normal transport and emergency situations.
Assesses incidents, complaints, accidents and/or potential emergency situations, Medical emergency situations for the purpose of resolving and/or recommending a resolution to the situation
Responds to Questions from students, parents, and/or staff for the purpose of providing the necessary information regarding MCPS Transportation services.
• Amin’s Oil Inc. Los Angeles CA (2008-10)
Gaithersburg Shell Station (2010- 11)
Earned management trust by serving as a key holder, responsibly opening and closing the store.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered questions regarding ...
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