MANUFACTURING ENGINEERING / NEW PRODUCT INTRODUCTION
Results driven operations management professional with over 14 years of experience in customized, high volume, fast paced, ever changing manufacturing operations. Expert in creating supervising and managing teams to develop creative solutions to meet cost, quality and delivery goals. Exceptional communication, problem solving and leadership skills. Skilled as an internal consultant in analyzing existing operations and implementing the processes, technologies and strategies to improve cost, productivity, quality and efficiency.
AREAS OF EXCELLENCE
* Root cause analysis
* Creative problem solving
* Operations management
* Strong leadership abilities
* Production line management
* Process implementation
* Team leadership
* Project management
* Process implementation
* Process analysis and design
* Business acumen
* Infectious enthusiasm for technology
PROFESSIONAL EXPERIENCE
GENERAL MANAGER EcoBox
6/2007 to Current Austin and San Antonio, Texas
Responsible for the P&L of the San Antonio region for EcoBox. Manage all aspects of two retail stores and a 16,000sqft warehouse, distributing industrial packing and shipping materials locally and nationwide.
* Project manager for the build out and setup of two locations in San Antonio and a franchise in Bryan, Texas. Solve problems daily to maintain satisfied customers.
* Shipped over $1,000,000 of product to Amazon in 2014.
* Implement process and tools to improve efficiency and quality on an ongoing basis.
* Meet all delivery schedules for over 1500 orders a month.
OWNER Austin Traders 5/2001 to 6/2007 Austin, Texas
Created, established and ran my own Internet based company specializing in asset recovery of computers, electronics and other consumer devices. Achieved Power Seller status through eBay, with 100% positive customer satisfaction, over 1900 positive feedbacks.
SR. NEW PRODUCT OPERATIONS MANAGER Dell Computer 2/1997 to 2/2001 Austin, Texas & Limerick Ireland
Responsible for strategic planning, development, staffing, management and budgeting for a team of engineers and project managers who provided the interface between Dimension Desktop development and Dell’s 6 worldwide manufacturing sites. Planned and prioritized projects across the team to ensure project schedules were met effectively. Served as primary contact for all Dell worldwide manufacturing sites for problem resolution.
* Created new department, established roles & responsibilities, developed team structures and communication processes with 6 worldwide manufacturing sites.
* Developed pilot test cases for new product introductions.
* Improved product introduction cycle time by 30%.
* Co-Managed a corporate initiative to release a single chassis across all desktop lines. Coordinated multiple desktop development groups and all manufacturing sites for this major transition.
SR. PRODUCTION MANAGER Dell Computer 9/1995 to 2/1997 Limerick, Ireland
Responsible for all of Dell’s European PC production. Directly managed 5 direct reports with over 350 indirect reports. In charge of strategic planning, development, staffing, management and budgeting for the production team. Met all corporate goals for product quality, cost and delivery.
* Improved productivity by 40% by analyzing the line and balancing the processes.
* Reduced overtime by 25%, by analyzing order rates and production cycle times.
* Consistently improved manufacturing assembly quality, through feedback processes
* Improved component quality ...
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