Profile:
Results-oriented individual committed to building a successful career in the field of Information Technology. Offer a strong background in technical project management, problem-solving expertise and a proven ability to assess all aspects of a system and deliver results that meet the client expectations in a reasonable time.
Education:
University of Florida – Gainesville, FL 2010
Bachelor of Science in Industrial and Systems Engineering
Minors in Business Administration and Sales Engineering
Work Experience
Tech Support Associate and Business Development Manager 2013-2014
Central Avenue Chrysler Jeep Dodge – Yonkers, NY
• Configured the CRM system to remove redundancies and increase ease of use
• Increased response time to customers by creating and implementing an email database and templates
• Regularly optimized company computers to increase performance
• Sold vehicles and services to prospective buyers online and by phone, exceeding all monthly quotas
• Trained representatives on how to use the CRM system, implement sales tactics and efficiently provide accurate pricing and information on vehicles
• Maintained and grew customer relationships, generating referrals and repeat business
Delivery Driver 2012
Deliveries in an Hour – Delray Beach, FL
• Responsible for prompt delivery of flowers, gift baskets and edible arrangements
• Mapped out routes efficiently to increase productivity and minimize backtracking
• Developed rapport with regular clients
Project Coordinator Intern 2010
Shands H...
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