SUMMARY OF QUALIFICATIONS
* Experienced in Project Management, Malcolm Baldridge Criteria, Leadership Development, Investigations, and Strategic Planning.
* Working with a multitude of internal and external customers in high stress ambiguous environments guaranteeing successful task accomplishment.
* Consistently maintain a strong focus on safety and accountability while completing projects.
* Authored quality control metrics and measures of effectiveness used to determine project completion rates.
* Excellent communication skills, with talent for communicating complex technical issues to non-technical equipment users. Leading improvements and change in a complex environment.
EXPERIENCE
Rush University Medical Center, Clinical Engineer, Chicago, IL, 2014 — Present
* Supported and maintained over 900 individual pieces of medical equipment spread out over 5 departments and 1 off site clinic
* 96% averaged completion rate on assigned work orders for the month assigned, with 100% complete within the second month.
* Certified Laser Safety Officer.
* Maintained detailed records related to work cycle, project completion times, and project budget requirements.
* Work closely with clinical staff and administrators to ensure timely completion of work orders with minimum disruption to daily operations or patient safety.
* Developed a strong rapport with customers, maintaining open lines of communication and addressing any issues that arose in a timely and efficient manner.
* Followed established procedures and guidelines for responsible equipment maintenance according to regulatory, manufacturer, and accrediting rules.
* Maintained detailed records related to work cycle, project completion times, and project budget requirements.
* Provide guidance and recommendations on the purchase of new equipment to department administrators.
United States Army, Emergency Management Director and SME, Columbus, OH, 2014 — 2015
* Advise and direct operations in consequence management and hazardous materials operations.
* Apply knowledge of NFPA, EPA, OHSA, and other regulations to the safe and effective conduct of projects.
* Work effectively with team members from multiple disciplines in a fast paced, rapidly changing environment.
* Develop measures of effectiveness to determine the rate of progress for project completion.
* Provide training and mentoring to team members in completing challenging assignments within hazardous environments.
* Facilitate monthly performance reviews and provide counseling on professional development.
* Quickly learned new skills necessary for the completion of the mission when I was untrained for the position of responsibility I held.
* Advise the executive leadership and the media on hazardous materials and consequence management operations.
United States Army, Operations Officer, Hattiesburg, MS, 2011 — 2014
* Personally responsible for $250K+ worth of equipment and inventory with zero loss in property.
* Supervised the maintenance of $20M+ in property while in a high tempo, zero defects environment.
* Managed a $5M maintenance budget, coming under budget every year utilizing lean six sigma methodologies.
* 22% increase in the monthly organizational readiness rate, bringing it from 72% to 95% in less than 90 days.
* Averaged a 95% monthly organizational readiness rate for 21 months. Developed a maintenance work cycle to maintain and repair critical equipment with minimal disruption to daily operations and employee work cycle.
* Spearheaded major reorganization and streamlining of new team comprised of five recently integrated divisions.
* Coordinate logistics for transport and storage of all equipment and materials; manage upkeep and repair of 35 vehicles.
* Demonstrated outstanding attention to detail in tracking and conducting weekly and monthly inventories of property valued at over $20M.
* Organized the Company’s yearly operations calendar deconflicting any scheduling issues and ensuring all subordinate departments had the necessary materials and resources to accomplish their projects.
* Battalion Safety Officer, conducting safety investigations and mitigating potential safety issues with a constant focus on objective accomplishment.
United States Army, Hazardous Materials Team Leader, St Robert, MO, 2009 — 2011
* Managed a 52 person multi-disciplined team.
* Facilitate monthly performance reviews and provide counseling on professional development.
* Responsible for designing, executing, and evaluating organizational projects to ensure the team can complete its assigned tasks.
* Maintained detailed accounting records of property, training completed, and personnel evaluations.
* Responsible for the tracking and maintenance of $1M worth of equipment and property, with zero loss of property or equipment.
* Developed professional growth programs for my subordinates enabling them to become smarter more capable employees for the organization.
* Routinely developed corrective action plans to address shortcomings in both internal and external audits.
* Authored standard operating procedures, which streamlined the organizations operations while nesting with higher level guidance.
* Completed projects on truncated time lines, in hazardous environments while maintaining accountability of personnel and equipment with zero safety failures.
* Enforced organizational standards necessary to maintain a high level of effectiveness in confusing and unknown situations.
University of Toledo, Chemical Engineer Intern/Student, Toledo, OH, 2003 — 2009
* Steered design and delivery of prototype for athletic skull ...
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