An Industrial Engineer with a passion for continuous improvement wielding strong organizational and interpersonal skills
EDUCATION
The University of Tennessee, Knoxville, TN Aug 2007-Dec 2011 Bachelor of Science in Industrial Engineering
Minor in Business Administration
GPA: 3.69
US Citizen
EXPERIENCE
D.E. Foxx & Associates, Inc, Cincinnati, OH Jan 2012-current
Industrial Engineer
• Worked face to face with clients as a consultant at 10+ locations and increased value via cost savings, waste elimination, and streamlining
• Standardized and improved Operational processes by creating Process Flow Diagrams
• Identified over $1,000,000 worth of Cost Savings/Avoidance projects for Procter & Gamble
• Delivered over $500,000 in actual Cost Savings/Avoidance
• Developed a survey and reporting system allowing the company to begin tracking a CSAT score
• Determined issues’ root causes by analyzing data which led to improving the company’s CSAT score
United Parcel Service (UPS), Knoxville, TN July 2010-August 2011
Co-op/Internship
• Improved shipping accuracy by validating/updating charts for ~60 locations
• Aided sites to better performance by providing daily reports and scorecards for the UPS Mid South division
Tennessee Athletic Hospitality, Knoxville, TN Fall 2009-Spring 2010
Football Skybox Ambassador
• Improved game time experience for customers by managing 13 skyboxes and tending to various needs
• Enhanced client relationships with 100+ owners by gaining trust and building rapport
Meharry Medical College/ARAMARK Corporation, Nashville, TN ...
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