CHARMAINE NIPALES LIM
EDUCATION AND CREDENTIALS
University of Negros Occidental – Recoletos (ABET-accredited), Bacolod City, Philippines Bachelors of Science in Civil Engineering, March 2012 ACTIVITIES – Member of Freshmen Institute of Civil Engineering 2007-2008, Association of Civil Engineering Students 2008-2012, Engineering Students Council 5th year Representative 2011-2012, Philippine Institute of Civil Engineers – Negros Occidental Chapter 2009-present
COURSE HIGHLIGHTS Civil Engineering Design Cost Estimating and Surveying Structural Analysis and Dynamics Geotechnical Engineering Construction Methods Traffic and Materials Engineering Environmental Engineering Water Resource Engineering Fluid Mechanics and Hydraulics Concrete and Steel Design
Bacolod Tay Tung High School, Bacolod City, Philippines Primary (2002) and Secondary (2007)
Project READ Redwood City Library Tutor Volunteer 2012 to present
PROFESSIONAL EXPERIENCE
Department of Public Works and Highways – Bago City, Philippines Department of Philippine government responsible for the safety of projects in public works and irrigation system Civil Engineering Intern, Summer 2011, Summer 2012
Performed documentation and tracks documents for reports, verified all agreements for invoices and assisted the civil engineer in reviewing complaints and resolving problems. Prepared maps and plans, visited sites to ensure proper installation of products, responding to queries of public and other departments on a satisfactory manner and performing the daily duties like issuance of permits and review of applications. Operated CAD systems and applications for different projects.
Wilkinson Construction, Bacolod City, Philippines Regional construction firm that focuses on residential development Project Site Intern, Summer 2010 Responsible for coordinating, organizing, tracking, updating and expediting the flow of information, files, drawings, permits and materials. Assisted in subcontractor management by helping the superintendent coordinate the schedule of subcontractor operations. Participated in jobsite safety meetings, walks and other related tasks. Verified material deliveries and installations.
Structural Steel Details Depot, Manila, Philippines Private company that specializes in steel structures based in Canada Steel Detailer, Summer 2008, Summer 2009 Produced detailed drawings for steel fabricators. Prepared detailed plans, drawings and other documents for the manufacture of steel members (columns, beams, braces, trusses, stairs, handrails, joists, metal decking).
Wells Fargo Bank, 1500 Woodside Plaza, Redwood City Teller, August 2014 to present Satisfy all our customers financial needs, help them succeed financially, be known as one of America’s great companies and the number-one financial services provider in each of our markets. Introduce customers to new products and services and generate leads for other members of sales teen to close. Meet goals and constantly go the extra mile to greet customers, make them feel welcome and also engage customers to learn about their financial needs. Processes between 20-25 customer each hour with no mistakes through patience, attention to detail, and the ability to follow procedures.
Responsible for maintaining and balancing a cash drawer. Under direct supervision, processing customer transactions within established guidelines. Identifies and makes sales referrals, recommends alternate channels, cross-sells bank services and products for Wells Fargo partners, provides excellent customer service. Duties may include safe deposit, merchant/vault, ATM processing, bonds and coupons, foreign currency and night drop.
Starbucks Corporation, 1045 El Camino Real, Redwood City Barista, September 2013 to present
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the custo...
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