Fabrice Huguet Siakam
727 Bell Rd # 706
Antioch, TN 37013
Wireless: (615) 280-0512 / (615) 719-2313
Home: (615) 970-1502
--------------------------------------------------------------------------------------------------------------------------------------------------------OBJECTIVE
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Intending to work as an electrical field engineer/technician for a recognized organization on the basis of a degree in Electrical Engineering Technology and in-depth working knowledge about electrical systems, theoretical applications and effective communication skills.
--------------------------------------------------------------------------------------------------------------------------------------------------------SKILLS AND ABILITIES
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Language: Ability to read, write and speak English and French
Native French speaker
Software: MS Office (Word, Excel, PowerPoint)
Dynamix AX, PSpice, AutoCAD, Multisim, Oracle RightNow
Browser: Safari, Opera, Chrome, Firefox and Internet Explorer
Platform: Windows, Mac OSX, Unix/Linux
Android, iOS, BlackBerry OS and Windows
Excellent interpersonal, communication skills, and customer service skills
Team oriented
Strong prioritizing, and time management skills
Outstanding ability to interpret electrical and electronic circuits and schematics
Knowledge of industrial electrical hardware, codes, and various electrical/electronic systems
Circuit and failure analysis
Strong electrical knowledge
Ability to create original and modify existing PLC programs
Use software application programs such as CAD, word processors, and spreadsheets, to produce technical documents such as operations manuals, electrical schematics, and technical reports
Extensive international travel background, comfortable working with and in different cultures
--------------------------------------------------------------------------------------------------------------------------------------------------------PROFESSIONAL EXPERIENCE
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Asurion
Nashville | Technology Protection
Premier Support Solution (PSS)
Technical Writer – Analyst (Methods and Procedures) 11/2013 - Present
• Documentation of the setup, service, and repair of mobile devices, cameras, GPS, car electronics, gaming systems, computers, laptops, tablets, televisions, home audio, appliances, health and fitness products, and other consumer electronics
• Analyze, diagnosis and resolve reported problems on hardware, software, OS, applications and device compatibility
• Review, update and maintain the Knowledge Base
Asurion
Nashville | Technology Protection
Technology and Logistic Center (TLC)
Quality Technician 6/2009 – 10/2013
• Audit and verify product/process compliance to Asurion's documented standards
• Report audit findings and assist with root cause analysis of failures or process breakdowns
• Utilize Axapta to research and perform stock investigations to ensure customers are receiving correct product
• Assist management with removal of product for disposition
• Support material transfers to and from other departments
• Audit product and processes for areas that have data collection
• Supply feedback to management on issues that arise
• Work on special projects as required. For example, Quality Information Guideline Verification
• Update and maintain required spreadsheets or databases
Orange France
Paris, France | Telecommunication
Operation Support Technician ...
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