PROFESSIONAL SUMMARY
Supervisor and U.S. Navy Veteran with 10+ years of proven experience in Team Development and Task Organization using a Lean management style. Accomplished measurable results while leading teams of 8 to 15 in a dynamic, fast – paced environment. Possess a comprehensive background in Intercultural Communications, Conflict Resolution, and Employee Mentorship derived from conducting domestic and global operations Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Masters of Business Administration.
• Process Improvement
• Multi - Team Leadership
• Data Analysis
• Lean Six Sigma Black Belt
• Training and Development
• Policy Implementation
• Public Speaking
• Organization/Communication
• Microsoft Office Suite
PROFESSIONAL EXPERIENCE
BATTLE GROUND SCHOOL DISTRICT – Battle Ground, WA 2012 – Present
Custodial Supervisor
• Directed, supervised, and evaluated work activities for 2 maintenance and cleaning services staff for school housing 750 students and 65 faculty in a 10,000-square foot facility
• Maintained access for after – hours facility in support of 120 special functions
• Maintained custodial / building maintenance records for building and associated property; oversaw 10K annual inventory of supplies and equipment
VINNELL ARABIA – Riyadh, Kingdom of Saudi Arabia 2009 – 2011
Operations Coordinator / Instructor
• Applied a variety of project management, technology, and coaching techniques to design and execute 75 projects focused on process improvement; reduced employee drill involvement time by 75% through the implementation of a crisis management contact protocol matrix for use during emergency situations
• Identified gaps and reengineered U.S. Army training submission process for overall time savings of 10 days per submission; initiated an integrated team of civilian and U.S. Army trainers to develop and deploy centralized computer – based training calendar
• Designed, developed, and proposed new training program for Saudi Arabian National Guard, resulting in 3 – year contract with 2 – year option to renew
U.S. NAVY – Various Locations 1982 – 2008 Department Manager / Executive Advisor
• Led 7 multidisciplinary teams at Naval Hospital, Twentynine Palms, CA, a 12 bed facility employing 500 personnel; developed and implemented operating strategies, plans, or procedures to improve employee productivity and patient care
• Provided management oversight and individual coaching to build and maintain high performing teams; maintained close relationships with management, peers, and clients to ensure quality interactions and support successful outcomes
• Re – eng...
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